Troubleshooting (24)

My camera was stolen

Created by Support Team, Modified on Mon, 14 Jul at 12:49 PM by Support Team
I can only view pictures from one of my cameras in my app/ command center.

Created by Support Team, Modified on Mon, 14 Jul at 1:04 PM by Support Team
My camera will not power on

Created by Support Team, Modified on Mon, 14 Jul at 12:50 PM by Support Team
Why is my bill higher than expected/ why did I use so much data?

Created by Support Team, Modified on Mon, 14 Jul at 12:50 PM by Support Team
My camera takes too many pictures/ pictures of nothing

Created by Support Team, Modified on Fri, 1 Aug at 11:31 AM by Support Team
Y2 LED Indicator Lights

Created by Support Team, Modified on Mon, 4 Aug at 3:17 PM by Support Team
My pictures aren’t loading in the app

Created by Support Team, Modified on Mon, 14 Jul at 12:52 PM by Support Team
Troubleshooting while at your Y1 camera (camera with two antennas)

Created by Support Team, Modified on Mon, 14 Jul at 12:25 PM by Support Team
My camera takes pictures, but not as many as I'd expect, or the pictures are delayed

Created by Support Team, Modified on Mon, 14 Jul at 12:53 PM by Support Team
How do I improve my night vision pictures?

Created by Support Team, Modified on Mon, 14 Jul at 12:54 PM by Support Team