Here are some things to try:
- Try reducing your motion sensitivity.
- Check that your camera is mounted to a sturdy, immovable object.
- Avoid blowing vegetation, such as tall grasses and branches, as well as major sources of heat, like warm rocks and driveways, within 20 feet of the camera.
- Check your app settings to make sure you don't accidentally have a Timelapse on.
- Check antenna(s) and motion sensor cover for any visible damage.
- If you have activity in front of your camera for extended periods, and you don’t want pictures constantly, try setting a Motion Delay of ten minutes or longer. This can be done using your app, or using the camera navigation menu for the Y1.
- Try adding a multi-shot. The camera will detect motion and take a picture 0.4 seconds later. Slow-moving subjects can occasionally trigger the motion sensor before they enter the field of view, especially in colder weather. A multishot will take a series of pictures one second apart so that the subject may be visible in the last shot or two.
For cameras purchased before August of 2024, try setting Web Control to Daily.
Feel free to call us for help. If you can send a picture of your camera from approximately 15 feet away, then we can see the surrounding area and provide the best advice.